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Certified Hospitality Revenue Manager

04 mai - 05 mai 09:00 - 18:00

Intensive 2-day workshop on Revenue Management led by the certified instructor, Dr. Peter Baumgart, an expert in Revenue Management. 

The Certified Hospitality Revenue Manager (CHRM®) is the most prestigious certification available for revenue management within the lodging industry. It is part of an elite group of hospitality professionals who by combining education and experience with dedication to the industry have achieved a high level of expertise.

Globally recognized, the CHRM® is a highly respected professional credential that validates your advanced knowledge in the hospitality industry. It is an honor awarded to lodging professionals whose leadership and managerial abilities are exemplary.

The CHRM® designation may be used on letterhead, business cards, and other printed materials. 

As the official partner of the American Hotel and Lodging Educational Institution (AHLEI) for Switzerland, we provide workshops led by a certified expert to familiarize the candidates with examination topics and materials. Upon enrollment into the CHRM program, each candidate receives a packet containing the Exam Preparation Booklet and Resource Materials on CD. The Exam Prep Booklet asks candidates to rate their mastery of each CHRM competency by Knowledge Domain, while the CD contains the printable PDF files of learning materials covering the competencies referenced by Booklet.

This workshop covers the key areas of RM knowledge : 

  • Managing Front Office Operations, Revenue Management, and Hospitality Sales and Marketing
  • The Lodging Industry
  • Hotel Organization
  • Reservations
  • Planning and Evaluating Operations
  • Revenue Management Overview
  • Measurement
  • Tactical Revenue Management
  • Strategic Revenue Management
  • Introduction to Hospitality Marketing and Sales
  • The Marketing Plan
  • Managing Organizational Change
  • Hotel Technology 101: Revenue Management
  • E-Commerce
  • Forecasting for Revenue Managers
  • Optimal Channel Mix

Dr. Peter Baumgart is our highly experienced instructor for this 2-day course. Dr. Baumgart has directed Revenue Management divisions at Lufthansa, Accenture, Kuoni, and GTA (a business to business hospitality retailer). He is also an experienced master level lecturer at institutions of higher education, and has in-depth knowledge of Revenue Management. 
Dr. Baumgart will provide you with all the necessary course materials. Additionally, you will have the opportunity to “brainstorm” with him about the future of the hospitality industry, about how to increase the revenue at your hotel, or about anything else that is important to your professional activity. In the case that you find yourself struggling with some terminology used in the course materials, Dr. Baumgart also speaks German, French, and some Spanish. 

To apply online for this course, visit the URPEAK website:

We are looking forward to welcoming you at our workshops! 

***  Inscription ici ***


Lieu Urpeak, Avenue Gratta-Paille 2, 1018 Lausanne
Site web Urpeak - Formation
Date et horaires 04 mai - 05 mai 09:00 - 18:00
Type Workshop
Téléphone +41 79 151 18 18
Public visé Olga Novitskaya
Prix 1100 francs
Organisateur Urpeak
Responsable Olga Novitskaya

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